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4 Great reasons to buy from us:

  • Image of Secure Ordering
  • Image of 365-Day Money-Back Guarantee
  • Image of 100% Satisfaction Guaranteed
  • Image of Easy Returns
  • Items are sold as singles. Please order 2 of the same item for a pair.
  • High quality light smooth & elastic polyester fabric, exquisite design technology, adopt unique hexagonal honeycomb to protect the stability of leg and knee muscles
  • Shipping takes approximately 2-4 weeks to be delivered.
  • With honeycomb compression pad design to protect leg and knee against impact, as well with anti-slip band, no easy to fall off
  • The fabric is bibulous and good breathable, protect the leg and knee from pulling during in outdoor activities such as running, basketball, football, cycling, golf
  • You should read the description and size specification carefully before buy this product
  • Leg sleeves featuring 9mm HEX Technology is a favorite among pro and collegiate players
  • Extended length for better fit as well as added protection against cuts and scratches
  • Moisture Management Technology is all about cool and dry. Wicking moisture away from the skin
  • Helps reduce the chance of injury and supports enhanced performance
  • Machine washable/dryable
  • This product is supposed to fit close to the body for best results. Fit is a customer preference therefore may vary.
  • If customer measurements are at the top of the size chart
  • we recommend selecting the next size up. Is measurements are at the bottom of the size chart
  • we recommend choosing the next size down.
  • 80% nylon/ 20% spandex

QUICK CHECKOUT INSTRUCTION:

Please follow these steps:

 

 

You will be redirected back to Cachucalo's Checkout page. If you have the coupon, enter the coupon.

 

  

If your debit or credit card was declined, check to see if:

  • Your card is expired or out of date—if the card you have on file doesn’t have your current billing address or is expired it will be declined. You can update your card’s expiration and/or your billing address quickly and easily in your PayPal account.
  • You need to confirm your card—your card may need to go through a confirmation process. Please note if there’s no “confirm credit card” link on your card details page within your PayPal Wallet, you don’t need to complete this step.
  • Your credit card company or bank has more information—if the above steps don’t solve the issue, you can call your card company to identify the problem. To protect your privacy, your debit or credit card company or card issuer doesn't tell PayPal why your card was declined. If you can still use your card, please try your transaction again.

If your payment won’t process with your bank account or you’re still having problems with your card, try:

  • Changing your payment method at checkout. If you only have one payment method linked to your PayPal account, you’ll need to add another payment method before you can do this. You can add a credit or debit card or add your bank account. Both options are quick and easy and will give you more flexibility at checkout. 
  • Confirming your recipient’s email address or phone number is entered correctly. Make sure the recipient has finished registering for their PayPal account by confirming their information. A payment will fail if they haven’t completed this process.

 

Shipping

Our warehouses are placed in United States.We'll ship you from the nearest available warehouse. 

For US Customers, it may take about 2-4 weeks for delivery. 

For International Customers, It may take about 4-5 weeks

All the parcel can be tracked using our "Track My Order Page". Tracking information will be available after 4-10 days after you receive our email about shipment. Please be patient. 

Your parcel will be delivery to your registered address. In some cases the parcel was delivered to your address but you didn't receive it. Please check at the post office or ask your neighbors if they received it for you. 

If you have any questions about shipping, don't hesitate to ask us at cs@cachucalo.com or click "Message Us" and start a live chat, we will reply in about 12 hours.


Return policy

Our return policy lasts 30 days. If 30 days have gone by since you received the item, we cannot offer you a refund or exchange, unfortunately.

For your return to be eligible, your item must be unused and in the same condition that you received it in. It must also be in the original packaging. To complete your return, we also require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.

For Order Return enquiries, please email cs@cachucalo.com


Cancellation Policy

Upon purchase of your order, you will be given up to 24 hours to cancel your order. We will provide you a full refund if you cancel your order within 24 hours. However if 24 hours has passed since you made the order, you will have to wait for your parcel to arrive before you can return it to us.


Refund policy

Once your return has been received and inspected, we will send you an email notification regarding your returned item. We will also notify you of the status of your refund.

If the refund is approved, it will be processed, and a credit will automatically be applied to your credit card or your original method of payment. The processing time might differ, depending on your payment merchant but it should take a couple of days..


In some cases, the warranty is not provided?

If you have not received a refund after a week has gone by, please check your bank account again. You should also contact your credit card company. It may take some time before your refund is fully processed.

You can also contact your bank. There is often some processing time before a refund is processed.

If you have done all of the above and you still have not received your refund, please contact us at cs@cachucalo.com.


Sale items

Only regular priced items may be refunded. Unfortunately, we are unable to provide a refund for items on sale.

If you need more information you can contact us at cs@cachucalo.com

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